REPAIR SERVICES ARE FOR OUT OF WARRANTY REPAIR
If your Mosquito Magnet Defender, Patriot, Liberty, Liberty Plus, Independence, or Executive is over 1-year old you may obtain repair service from our company.
WARRANTY REPAIR
If your Mosquito Magnet is in warranty, please call 1-800-953-5737 for an RGA number to be used at any service center for in-warranty repair
(1-year from date of purchase)
Prices include return shipping, $139 repair fee does not include any repair parts. Repair parts are additional.
Shipping charges to us are the customers responsibility
SHIP POWERHEAD ONLY TO:
MOSQUITO TRAP DEPOT
810 N RAILROAD ST
PO BOX 1749 (If Shipping by Mail)
EAGLE RIVER, WI 54521
We will only accept Defender, Patriot, Liberty, Liberty Plus, Independence, and Executive power heads.
SERVICES PERFORMED - Each unit will have at minimum
Full system cleaning (Internal and External)
Complete air flow and vacuum performance check
Gas pressure / flow check
Gas leak check
CO2 loss check
Plus a circuit board diagnostic check
ADDITIONAL REPAIR COSTS
Above the diagnostic fee can range from $0 to $125, in rare cases repair costs for parts may exceed $125.
On average additional repair charges for parts will range from $0 - $60.
YOUR CREDIT CARD WILL HAVE A HOLD PUT ON IT FOR THE AMOUNT OF THE REPAIR PLUS ANY ADDITIONAL AMOUNT AUTHORIZED FOR PARTS, THE CARD WILL NOT BE CHARGED UNTIL THE REPAIR IS COMPLETE. IF YOUR UNIT IS NOT REPAIRABLE YOU WILL NOT BE CHARGED AND THE HOLD WILL BE VOIDED.
REPAIR POLICIES
Every unit we repair is tested for 24 - 48 hours prior to returning to the customer. Once a unit is repaired and you still experience problems with the unit we guarantee our work based on the following scale.
UNIT FAILS:
Less than 2 Weeks after repair
We will cover return shipping to us and labor if it is not a new issue
2 - 4 Weeks after repair
We will cover labor
1 Month - 4 Months
We will warranty any parts that we replaced that have failed up to four months from repair